I think many modern computer users suffer from a kind of learned helplessness. The source of that helplessness is beyond the scope of this post 1, but
TODO: description of learned helplessness
Software developers may seem a class immune to this trap: a core skill of ours is teaching the computer to do new things. However, I don't find this to be the case. Personally I know I suffer through quite a lot of inconvenience before it occurs to me that I have the power to change it.
1
though one could argue it is characteristic of post-modernity